Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Create/Update Records with Inactive Users?
I am trying to perform an insert/update operation on Customer records, and running into an error when the "Sales Rep" assigned to the Customer record is inactive. We have many sales reps that have left the company, and we mark their employee records as "Inactive" when they leave. We want to keep historical data, and leave the inactive users as the sales reps on the Customer record - reassigning to an active sales rep is not an option.
The insert/update operation is performed through Dell Boomi, an integration software. I believe it uses ODBC/JDBC and not the API.
0