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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Automatic Reconciliation for Fallback Open Item Transactions
This notification is intended for customers who use SuiteCommerce InStore (SCIS).
The recently introduced Fallback Open Item option can help retailers with large catalogs avoid storage limitations on their point of sale (POS) devices. It replaces catalog downloads with a generic “open” item for use when a device is offline and in Fallback Mode.
Note: If you have used Fallback during internet interruptions and have not experienced issues, you likely do not need the Fallback Open Item feature in your setup. You can disregard this email.
What is Changing?
For accounting, inventory, and marketing purposes, it is necessary to reconcile Open Item transactions with the items purchased by your shoppers. To help your staff perform this task, our latest release, SCIS 2020.1.6, includes Automatic Reconciliation for Fallback Open Items.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.