Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Automatic Reconciliation for Fallback Open Item Transactions

edited Jul 21, 2020 10:23AM in Announcements

This notification is intended for customers who use SuiteCommerce InStore (SCIS).

The recently introduced Fallback Open Item option can help retailers with large catalogs avoid storage limitations on their point of sale (POS) devices. It replaces catalog downloads with a generic “open” item for use when a device is offline and in Fallback Mode.

Note: If you have used Fallback during internet interruptions and have not experienced issues, you likely do not need the Fallback Open Item feature in your setup. You can disregard this email.

What is Changing?

For accounting, inventory, and marketing purposes, it is necessary to reconcile Open Item transactions with the items purchased by your shoppers. To help your staff perform this task, our latest release, SCIS 2020.1.6, includes Automatic Reconciliation for Fallback Open Items.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Expand your NetSuite knowledge by joining this month's Ask An Expert Live.

Refer a Member.gif

In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders