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Bill Payment Fields are Disabled for Editing

edited Dec 8, 2021 8:11PM in Accounting / ERP 3 comments

There are fields that are grayed out on our bill payment form that were previously editable including Account, Payee, Subsidiary, and, most importantly, Department. It also no longer allows re-application.

There have been no changes to the form and these fields are not disabled on the form. The approval workflow in place also does not disable any of the fields. It is doing this on all bill payments in open periods.

I tried a workaround by adding a workflow to disable and enable the department field. When I did that, I was able to edit the field, but got the below error.

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