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Is it still not possible to void a vendor prepayment?

edited Jun 2, 2025 2:26PM in Accounting / ERP 3 comments

I found a SuiteAnswers article (96525) that would seem to indicate it should be possible, however, it does not work. The box is checked to show the void button, but it does not show.

I have a prepayment that is in a closed period. It is not applied because the purchase order was closed. The vendor has refunded the prepayment, so the account balances are all appropriate but I cannot close, cancel, void or otherwise make the prepayment so it can't be applied in the future.

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