Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
NSC | Send Email when Checkbox is Unmarked
When using send email action via workflow, emails are unable to send even if the condition is met. Upon checking the Workflow logs, the checkbox is set to null. This happens to the Vendor Bill of the Customer.
Note that this can also happen to other transaction records.
1. Navigate to Customization > Workflow > Workflows
2. Preferred Custom Workflow: Click Edit
3. Double-click State 1
4. Click New Action
5. Click Send Email
6. Condition:
○ Click Custom Formula
§ Formula: Enter {entity.internalIDofCheckbox.id} = 'F' or {entity.internalIDofCheckbox.id} is Null
Click Save
Note: Change the internalIDofCheckbox.id to the internal id of your checkbox.
Let us know about your thoughts!
Tagged:
0