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NSC | Journal Entry > Name Field > Cannot Select Customer

edited Jan 3, 2024 9:25PM in Accounting / ERP

Scenario:

The user is trying to add a customer on the name field when creating a Journal Entry but the drop down list do not show any customer.

Solution:

Since the currency that will be used in this Journal Entry is Australian Dollar, check the Customer Record if Australian Dollar is added on the Financial Tab > Currencies. If not, add them on the list.

After doing so, the user will now be able to select the Customer on the Name Field.

Have you tried this before? Go ahead and share your experiences or drop some tips in the comments section below for fellow members looking to dive in. Your insights would be super helpful and much appreciated!

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