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NSC | Invoice > Customer Field Grayed Out
There are some reports saying that on their Invoice, the Customer field is grayed out and uneditable.
If you're encountering this as well, one of the possible reason you cannot edit the Customer Name in the Invoice is because the Invoice Grouping is enabled on your account ( Setup > Company > Enable Features> Transactions> Billing> Invoice Groups).
Here are some alternate solutions you can do:
- On the Edit Mode of Invoice, Click F12
- Go to Console subtab
- Enter: nlapiSetFieldValue('entity',xxxx);
- Note: xxxx represents the internal id of the customer you want to use in the transaction
- Hit Enter
- Wait for the
Dominica Sevilla - Oracle | OTC / P2P / SCM Guru
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