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Set default Customer messages for Invoices

edited Jun 2, 2025 2:29PM in SuiteCloud / Customization 6 comments

Hi,

Accounting is bulk processing the invoices by using "Invoice Sales Orders" and the emails are sent with a generic message.

I know we can create a new customer message but checking the Preferred box will make that message only for Sales orders. I tried to set a field on a workflow for invoices but no luck.

We don't want the user to open each individual invoice and select the custom message then send.

Anybody might know the trick?

Thanks!

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