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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
NetSuite Admin Tip: How to Put Back Fund on Gift Certificate(GC) with a Cancelled Sales Order
Sample Scenario: On instances where the Sales Order is paid partly by Gift Card and partly by a Credit Card and the Credit Card declined but the Gift Card balance is not enough to cover for the Sales Order total eventually having the Sales Order cancelled, the fund in the Gift Card does not automatically get credited back. Below are the steps to move the fund back to the Gift Card:
- Create a Credit Memo to reflect the unused GC amount
- Create another GC
- Apply the said credit memo
Detailed Steps:
I. Creating a credit memo
1. Go to the Invoice record with which the Gift Certificates were bought.
Niks Blando-Oracle | Ask A Guru?️
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