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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

New ACS Monitor Customer Journey (Mi6) Enablement Links Are Now Available!

edited Jun 2, 2025 2:31PM in Social Groups

ACS Monitor Mi6 New Customer Journey Enablement Pathways are now Available!

As you already know, the New ACS Monitor Customer Journey will be launching soon (December 1, 2022).

Check out and explore your learning pathways below to understand more about this change, including your role as a Primary Consultant, the process and procedures for case management, and the tools you can leverage to perform the tasks.

Log in to Degreed to start your courses (these Enablement Pathways are meant to be completed in order, and may take about 2.5 – 3 hours to complete):

Pathway 1 – NetSuite | ACS – the New ACS Monitor Customer Journey

  • Introduction
  • Process Flow

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