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Change in Citibank for U.S. Bank Feeds in NetSuite
This notice applies to customers who are using the NetSuite Bank Feeds SuiteApp. You may be using this SuiteApp to import data from Citibank.
What is Changing?
To improve security, Citibank is transitioning to Open Banking technology. Connections to their credential-based sites in NetSuite will no longer be supported after February 1, 2023.
The changes will occur on the following schedule:
Before January 2, 2023
- New connections to Citibank credential-based site are still supported.
- No change to your existing Citibank connection. Automatic daily imports will still occur, and manual initiation of bank data import is still supported.
As of January 2, 2023
- When you set up a new connection to Citibank, you will automatically be connected to their open banking site.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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