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Action Required: Transition from Online Bill Pay with Metavante to a Different Solution

edited Jan 17, 2023 1:36PM in Announcements

This notice applies to customers who still have the Online Bill Pay feature enabled in your NetSuite account. Support for Online Bill Pay with Metavante (FIS) was discontinued in 2016.

Important: If you are still using Online Bill Pay with Metavante (FIS) to make payments, you must transition to a different solution before Friday, March 31, 2023.

What Is Changing?

As of Friday, March 31, 2023, Oracle NetSuite will no longer allow companies to use Online Bill Pay with Metavante (FIS). After Friday, March 31, 2023, any attempts to pay bills using Online Bill Pay will fail.

Required Actions

See the following sections for the actions you should take in your NetSuite account:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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