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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

OpenAir | End of Life for http://www.openair.com Generic Domain for Integrations and Add-On Services

As a final reminder, usage of the generic domain http://www.openair.com for integrations and add-on services is deprecated and will be removed in the April 2023 OpenAir release.

As announced in the October 2021 OpenAir Release Notes and effective with the April 2023 OpenAir release, usage of account-specific domains for integrations and add-on services will be enforced for all accounts. After April 2023, integrations and add-on services will no longer be able to access OpenAir using the generic domain http://www.openair.com.

Please share this notification with your IT/technical staff to ensure their awareness of these important changes.

If you have any questions, please contact OpenAir Customer Support. 

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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