Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Customer Return Check in closed period
I need a solution for handling customer returned checks on payments received in a closed period. It isn't convenient or audit friendly to go into the closed period to un-apply the payment and issue a client "refund". Journal entries don't work as our third party AR software which integrates with Netsuite requires an invoice to re-collect the payment. In my mind, I would like to be able to create a new invoice to increase the AR balance for the client and have an item "Returned check" on that invoice that would decrease the bank account. However, I can't find a
0