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NSC | Match Bank Data > Multiple Ways to Resolve "Internal Error" when Adding a Charge
When adding a Charge in the Match Bank Data page, the user receives an "Internal Error"
Here are multiple ways to resolve it:
Solution 1:
- Navigate to Home Button > Set Preferences > Under General tab > Optimizing NetSuite section
- Maximum entries in dropdowns: Set it to at least 25
- Click Save
Solution 2:
- Navigate to Customization > Forms > Transaction Forms
- Select the preferred Check Transaction Form and Credit Card Charge Transaction Form
- On the Custom Transaction Form, go to Screen fields > Expenses and uncheck location
- Click Save
Solution 3:
- Check the memo field of the Imported Bank Transactions
- Make sure that there are no special characters like "<" or ">"
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