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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
NSC | How to Resolve Error "Invalid ID" When Running a Fixed Asset Management Report
Reports that have been generated by the system are stored in a specific folder. If this folder is not set up, the system will not be able to process the report.
Here's how you can resolve it:
- Using Administrator role, navigate to Documents > Files > File Cabinet and then click on SuiteBundles.
- Click the recent Bundle ID for Fixed Asset Management SuiteApp
- Copy the internal ID of the src folder
- Navigate to Fixed Assets > Setup > System Setup
- Select Reports tab and then on the Folder to Use for Reporting (Internal ID): Paste the copied internal ID
- Click Submit.
- Generate the report and check if you can now view the report without encountering any error.
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