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NSC | Things to Consider When Shipping Method is Not Showing in Webstore

edited Jun 2, 2025 2:38PM in Accounting / ERP

Scenario: Users may have shipping methods in NetSuite UI but fails to reflect in the webstore.

Solution: Users can limit the Shipping Methods shown in their webstore but this becomes a problem when users unintentionally set limitations which causes the Shipping Methods not to reflect in their webstore. Below are the things that you can verify to make sure these limitations were not set up on your account.

1. Navigate to Lists > Accounting > Shipping Items (Pick one that doesn’t show in the webstore)

2. Go to Shipping and Handling Rules Tab > Website Rules

3. Check Limit to site field (Make sure that the Shipping Item is not limited to sites that you want to be available

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