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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Upcoming Changes to Credit Memo Run in Billing Operations Feature
This notice applies to customers who use the Billing Operations feature.
Currently, when you perform a credit memo run, NetSuite uses the Default Receivables Account from the customer record to create credit memos. As a result, credit memos may use an A/R account that is different from the account you selected for the billing operation.
What is Changing?
As of September 7, 2023, you can specify a different A/R account for credit memo runs in billing operations.
On the Billing Operation and Billing Operation Schedule pages, under the Accounting field group, you can select a different A/R account on the
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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