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Upcoming Changes to Credit Memo Run in Billing Operations Feature
This notice applies to customers who use the Billing Operations feature.
Currently, when you perform a credit memo run, NetSuite uses the Default Receivables Account from the customer record to create credit memos. As a result, credit memos may use an A/R account that is different from the account you selected for the billing operation.
What is Changing?
As of September 7, 2023, you can specify a different A/R account for credit memo runs in billing operations.
On the Billing Operation and Billing Operation Schedule pages, under the Accounting field group, you can select a different A/R account on the
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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