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Final Reminder: Create DKIM Selectors and DNS Records for Your Subdomains Before September 15

edited Sep 7, 2023 7:51PM in Announcements

Some accounts are currently sending email from at least one subdomain that shares the same Domain Keys selector as your domain. This is known as relaxed DKIM alignment, which is not supported by Oracle NetSuite.

To send email from your NetSuite account, every domain and each subdomain must have a separate selector set up in NetSuite, and a separate DNS record. Before Friday September 15, 2023, you should follow the Required Actions below if you intend to keep sending email from a subdomain that shares the same selector as your domain.

What is Changing?

Oracle NetSuite is notifying customers who are currently operating with relaxed DKIM alignment that this configuration is not supported. It is no longer possible to set up relaxed DKIM alignment in NetSuite, where subdomains share the same Domain Keys as the domain.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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