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NSC | How To Resolve Electronic Bank Payment Error: "USER_ERROR: Please enter value(s) for: XXXX"
Scenario: Users encounters error message that says "USER_ERROR: Please enter value(s) for: XXXX"
Users must check if the field mentioned is a custom or a native NetSuite field. This is due to it being set mandatory on the form used.
To resolve this, users have two options:
- Customize the Bill Payment Transaction Form and make those fields to be not mandatory.
- Populate the field that is getting an error
After resolving the error, users can now reprocess the Bill Payments by following these steps:
- Mark the file processed as FAILED if it is blank
2. Click the Reprocess button
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