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NSC | Missing Item List on Purchase Order Record within Advanced Partner Center

edited Jun 2, 2025 2:44PM in Account Administration

When viewing a Purchase Order the user is unable to see any items listed, even though the Purchase Order does have item lines. The current advanced partner center role should be able to view items listed on a Purchase Order. This is mostly likely also affecting reports and searches that have items.

To ensure availability for Partner Roles and future items, consider enabling Item records for viewing, creating, and editing within Partner Center Role. Follow the steps below for the solution:

Step I: Enable Items permission in the Partner Role.

1. Navigate to Setup > Users/Roles > Manage Roles

2. Click Edit beside the target Partner Role

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