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NSC | Match Bank Data > Missing NetSuite and Bank Transactions

edited Jun 2, 2025 2:45PM in Accounting / ERP

Scenario:

On the Match Bank Data page (Transactions > Bank > Match Bank Data), the user noticed that there are Bank and NetSuite transactions that we're missing

Bank Transaction missing:

NetSuite Transaction missing:

Solution:

Here's what you can check.

(1) For the Bank Transaction, check if it was marked as excluded; this means the transaction was "excluded" from the matching process.

To undo that:

  1. Go to Transactions > Bank > Match Bank Data
  2. In the Imported Bank Data and Account Transactions grids, NetSuite displays the imported bank lines and corresponding account transactions that require manual matching.
  3. Click the Excluded subtab.
  4. The items you selected move back to the 

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