Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Intermittent UI Errors requiring Cache Clearing (multiple times per day)

in General 4 comments

We have been seeing intermittent issues with subtab drop downs not displaying when clicked, item sublists failing to load, and some other random UI issues.
This started on Thursday 29th (in the morning, UK time), and then in the afternoon NetSuite reported issues in our London datacentre (which I assumed was related).
Sometimes refreshing the page will resolve the issue, and other times clearing the cache is needed. I had hoped that after the datacentre issues were resolved (Thursday evening), users might need 1 further cache clear and then things would stabilise. However, the issues are still ongoing, and some users are clearing the cache multiple times per day.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders