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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Upcoming Changes to Digital Certificate Configuration
This notice applies to customers who have the LATAM E-Document Certification SuiteApp installed in your account.
What is Changing?
On January 8, 2025, Oracle NetSuite will update the configuration process for digital certificates used to sign e-documents with the LATAM E-Document Certification SuiteApp. The new Digital Certificate field will enable you to select the certificate you want to use for e-document certification. If you sign e-documents with NetSuite:
- You will need to associate your uploaded digital certificates with the e-document certification settings for the relevant tax authorities.
- You will no longer need to upload the certificates to your account. Additionally, you will leave the new
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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