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New to NetSuite | Unexpected Error when Creating a New Contact
An unexpected error may occur when creating a new contact if the date format in your account settings does not align with the format configured by other users in the same role. This misalignment can cause discrepancies in the way data is processed, leading to system errors during the creation of new records. Such issues are often the result of differences in regional date settings or individual preferences that conflict with the organization’s standard practices.
To resolve this issue, it is important to adjust your date format settings to match the standard format adopted by your team or organization. By doing so, you ensure that all users within the same role maintain a consistent approach to data input, which not only prevents errors but also streamlines collaboration and minimizes potential disruptions.
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Michelle Jabanes | NetSuite Support Community Administrator