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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Upcoming Availability of Pre-configured Wage Agreements for the General Retail Industry Award
This notice applies to the following:
- You are a SuitePeople Workforce Management (WFM) customer.
- You may be managing employees whose work are covered by the General Retail Industry Award [MA000004] in Australia.
- Current implementation in your account lets you access preconfigured wage agreements for industry awards.
What is Changing?
Starting February 3, 2025, Oracle will provide the option for WFM users to use two new preconfigured wage agreements. These agreements will cover typically used variations of the General Retail Industry Award [MA000004], or the Award, in Australia. The following are the new preconfigured wage agreements that will apply the specifications and coverage of the Award for the indicated sectors:
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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