megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Pop Quiz! You only have until tomorrow, March 31, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Permission Upgrade Required for SCIS Store Manager and Clerk Roles

edited Feb 10, 2025 4:30PM in Announcements

This notice is intended for all customers using SCIS. The NetSuite 2025.1 release introduces permission changes that may prevent you from logging into your SuiteCommerce InStore (SCIS) account.

What is changing?

Effective with the NetSuite 2025.1 release, users with the SCIS Store Manager and SCIS Clerk roles will be able to log into SCIS only if the permission level on the Phone Calls field set to Full for these roles.

Required Actions

You must change the permission of the Phone Calls field on the SCIS Store Manager and SCIS Clerk roles in your SCIS bundle. You must do this before your account is upgraded to NetSuite 2025.1.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders