NSC | Create Drop Ship Item > Encountering An Error

Scenario:

A user encounters the following error in NetSuite when attempting to create a drop-ship item:
"Drop ship/Special order items must have a preferred vendor and purchase price."

Solution:

This error is straightforward. To resolve it, ensure that the item record has both a Preferred Vendor and a Purchase Price specified. These fields are required for drop-ship and special order items to function correctly.

1. Check if Preferred Vendor is set

Navigate to Item Purchasing/Inventory tab Vendor subtab

Make sure you ticket the Preferred checkbox.

2. Check Purchase Price Currency

• In the Item Reocord under Purchasing tab, click on the Preferred Vendor (to open the vendor record)