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NetSuite Admin Tip | Setting Proper Sales Order Forms in SuiteCommerce

edited Jul 22, 2025 9:54PM in NetSuite Admin Corner

There are instances where you Bill a Sales Order that was created from your SuiteCommerce webstore with Payment method Invoice selected, it creates a Cash Sale record instead of Invoice record in the NetSuite UI. This could be due to the forms that was set in Checkout Preferences (Commerce > Websites > Website List > Edit Website record > Shopping tab > Checkout Preferences). 

If you have set the Sales Order Type field to a custom form, this would prevent customers selecting Invoice as Payment method. 

The best way to get around this is to set Sales Order Type to Per Customer Basis then set your Custom Forms for

Bry Cabria-Oracle | SuiteCommerce & NetSuite Mobile App | Ask A Guru

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