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Reminder: Transition to OAuth 2.0 for UPS Shipping Integration

edited May 7, 2025 12:38PM in Announcements

This notice is intended for customers who use UPS direct integrations. To continue using UPS integrated shipping, you must change your authentication mechanism to an OAuth 2.0 approach. Starting in August 2024, UPS recommended customers change from their existing authentication mechanism to an OAuth 2.0 approach. As a result, a modification was necessary within NetSuite to maintain continuous operability of the Shipping feature. All NetSuite customers using the UPS direct integration (not through Ship Central) must enable the OAuth mechanism. In June 2025, the legacy authentication mechanism will no longer be supported by UPS.

What is Changing?

UPS made changes to their authentication mechanism. Existing direct integrations with UPS will need to change to OAuth-based authentication before

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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