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New to NetSuite | Match Bank Data: Resolve Missing Bank Imports in Auto Bank Statement Import (ABSI)

edited Jul 31, 2025 7:54PM in Basic Accounting

In NetSuite, the Auto Bank Statement Import (ABSI) feature streamlines the process of importing bank statement files directly into your account via SFTP. However, there are instances where the expected data fails to appear in the Match Bank Data page, even though the import appears to have completed successfully. This guide provides steps to identify and resolve issues related to missing bank imports in ABSI. By following the outlined recommendations, users can ensure accurate data mapping and maintain the integrity of their bank reconciliation processes.

Scenario:

The bank statement files are successfully imported into NetSuite via the SFTP connection with ABSI; however, the data does not appear when viewed in the Match Bank Data page.

Jeanne Padilla | General Accounting and Asset Management

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