Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
New to NetSuite | Order to Cash: Creating a Customer Payment
A Customer Payment is a record of money received from a Customer in exchange for goods or services. It is recorded to reduce the outstanding balance on an Invoice or Account and reflects revenue earned by the business. Customer Payments can be made through various methods, such as Cash, Check, Credit Card, or Electronic Transfer.
Four ways to create Customer Payment
1. Transactions > Customers > Accept Customer Payments
2. Transactions > Customers > Accept Customer Payments > List > New Transaction
3. Customer record > Accept Payment button
4. Invoice > Accept Payment button
The minimum information you must enter on a Customer Payment is:
- Custom Form – Allows user to select the type of transaction form to use
Judy Culanding | RPM | New to NetSuite
Learn how to Refer a member | Earn the Answer Accepter Badge | Be the Content Creator of the Quarter | Vote for the content you want to see!