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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
New to NetSuite | Order to Cash: Creating a Customer Deposit
Record a Customer Deposit when a Customer makes an Advance Payment for an order or project. A Customer Deposit record tracks funds the Customer has paid until the goods or services are delivered.
These Payments are recorded in your General Ledger as a Liability until the goods or services are actually delivered and do not affect the Customer's Accounts Receivable balance.
There are three ways to record a customer deposit:
1. Transactions > Customers > Record Customer Deposits
2. Transactions > Customers > Record Customer Deposits > List > New Transaction
3. Sales Order record > Create Deposit button
The minimum information you must enter on a Customer Deposit is:
Judy Culanding | RPM | New to NetSuite
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