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NSC | How to Resolve Error "Record 'customrecord_absi_config_sftp' was not found"

edited Aug 19, 2025 8:52PM in Accounting / ERP

Scenario:

The user encountered the following error:

This error typically occurs when the user is operating under a Custom Role that lacks the necessary permissions to perform the ABSI import. Specifically, if the custom role has access to the Match Bank Data page, it is possible that the user inadvertently clicked the Update Imported Bank Data button. This action initiates the ABSI import process, which may result in an error if the role does not have sufficient permissions.

It is important to note that this issue can arise even if only the Administrator role is explicitly granted ABSI import permissions. As long as users with insufficient permissions can access the Match Bank Data page and trigger the import function, the error may still occur.

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