Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

NSC | How to Resolve Error "Record 'customrecord_absi_config_sftp' was not found"

edited Aug 19, 2025 8:52PM in Accounting / ERP

Scenario:

The user encountered the following error:

This error typically occurs when the user is operating under a Custom Role that lacks the necessary permissions to perform the ABSI import. Specifically, if the custom role has access to the Match Bank Data page, it is possible that the user inadvertently clicked the Update Imported Bank Data button. This action initiates the ABSI import process, which may result in an error if the role does not have sufficient permissions.

It is important to note that this issue can arise even if only the Administrator role is explicitly granted ABSI import permissions. As long as users with insufficient permissions can access the Match Bank Data page and trigger the import function, the error may still occur.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders