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• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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NSC | FAM > Resolving Error During Asset Disposal: Asset Current Cost
Scenario:
The user wants to write off a fixed asset named "Obsolete Machinery" with no expected sale value. When attempting the disposal transaction at Fixed Assets > Transactions > Asset Disposal, the user receives the error message:
USER_ERROR: The amounts in a journal entry must balance.
Solution:
This error occurs when the system attempts to create the associated journal entry for the disposal transaction, but the amounts being debited and credited do not match. In NetSuite, every journal entry must be balanced—meaning total debits must equal total credits. If the values used in the disposal transaction are incomplete or incorrect, this balance is not achieved, and the system throws an error.
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