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NSC | FAM > Resolving Error During Asset Disposal: Asset Current Cost

edited Aug 21, 2025 6:52AM in Accounting / ERP

Scenario:

The user wants to write off a fixed asset named "Obsolete Machinery" with no expected sale value. When attempting the disposal transaction at Fixed Assets > Transactions > Asset Disposal, the user receives the error message:

USER_ERROR: The amounts in a journal entry must balance.

Solution:

This error occurs when the system attempts to create the associated journal entry for the disposal transaction, but the amounts being debited and credited do not match. In NetSuite, every journal entry must be balanced—meaning total debits must equal total credits. If the values used in the disposal transaction are incomplete or incorrect, this balance is not achieved, and the system throws an error.

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