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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
New to NetSuite | Order to Cash: Creating a Standalone Return Authorization
A Return Authorization form, also known as a Return Materials Authorization (RMA), is a record of expected Customer Returns. This is a non-posting transaction.
To enable vendor return authorizations, go to Setup > Company > Enable Features. On the Transactions subtab, check the Return Authorizations checkbox.
Ways to create a Stand-alone Return Authorization
1. Transactions > Customers > Issue Returns Authorizations
2. Transactions > Customers > Issue Returns Authorizations > List > New Transaction
2 Types of Predefined Return Authorization Forms
These forms are customizable according to your company’s needs and/or specifications.
- Standard Return Authorization – Credit
- Standard Return Authorization – Cash
The minimum information you must enter on a Return Authorization is:
Judy Culanding | RPM | New to NetSuite
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