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New to NetSuite | Order to Cash: Application of Customer Deposit

edited Aug 21, 2025 8:52PM in Order to Cash

A Customer Deposit allows businesses to collect upfront payments from customers, ensuring commitment and securing cash flow before delivering goods or services.

However, to fully serve its purpose, the Customer Deposit must ultimately be applied as a Payment against the corresponding Invoice.

Ways to apply Customer Deposit:

1. Transactions > Customers > Record Customer Deposits > List > View > Apply button

After clicking the Apply button, the Deposit Application page will appear where you will choose which Invoice will you apply the record.

When you mark the Invoice to be applied, the Payment amount will automatically be the same as the Invoice Amount Due if the

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