megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Pop Quiz! You only have until tomorrow, March 31, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Action Required: Update Email Domain Settings to Include Correct DNS and 24-hour Test Window

edited Oct 21, 2025 4:25PM in Announcements

This notice is intended for customers who have email domains in your NetSuite account with an invalid DNS configuration. This issue is preventing NetSuite from migrating your email domain to our new email provider. To ensure uninterrupted email delivery from your domain, please update your domain’s DNS configuration by September 9, 2025. If you don't set up or correct your DNS configuration, by September 9, 2025, your email will be sent from a generic NetSuite domain (system@sent-via.netsuite.com) instead of your own email domain.

What Is Changing?

NetSuite is migrating to a new email provider. To ensure seamless migration, DNS configuration of all your email domains must be correct. This change is targeted for deployment on

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders