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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
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• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!
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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Upcoming Changes to the NetSuite Account Center: Name and Role Updates

in Announcements

This notice is intended for all NetSuite Customers with a non-US based billing address that use the NetSuite Account Center. Targeted for October 14, 2025, the names of the NetSuite Account Center and the roles required for accessing the center will change.

What Is Changing?

Targeted for October 14, 2025, the NetSuite Account Center will be renamed NetSuite 360 in your account. Additionally, the names of the special roles currently required for accessing the NetSuite Account Center will automatically change as follows:

  • NetSuite 360 – The NetSuite Support Center (Basic) role will change to NetSuite 360. Users with this role will continue to have access to Support cases and issues, but not to financial capabilities of the center.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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