megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the Week! You only have until tomorrow, May 14, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

NSC | ALF Print Item Receipt Button Returning Blank Page

in Accounting / ERP

Scenario:
The user encountered an issue when using the Print Item Receipt button on the Item Receipt record provided by the Advanced Localization Features (ALF) bundle. Instead of generating a PDF, the button only returned a blank page.

Upon checking the script deployment:

customdeploy_alf_su_print_item_receipt

an error was found referencing an invalid folder reference key 437. The folder ID could not be located in any editable script parameter, and updating/reinstalling the ALF bundle did not resolve the issue.

Solution:
This behavior is a known issue within ALF caused by changes to the internal folder ID used for storing generated PDF files.

Niks Blando-Oracle | Ask A Guru?️

2025-new-refer-a-member.gif

Learn how to Refer A Member|Earn the Answer Accepter Badge|Be the Content Creator of the Quarter|Vote for the content you want to see!

Expand your NetSuite knowledge by joining this month'sAsk A Guru Live about Advanced Accounting.RSVPon this event now!

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders