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NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Adjusting order causes excess inventory problem in NS
Scenario....
Drop ship order for x50 brass widgets.
1. drop-ship PO is made for 50 units
2. Order marked packed (fulfillment record is made)
3. customer's card was charged for 50 units.
Customer calls and says "change my order to 20 brass widgets".
steps to adjust...
1. order fulfillment is changed from 50 down to 20
2. quantity on drop-ship PO changed from 50 down to 20 and vendor is notified
3. go to cash sale and click refund (refund for 30 units is generated)
4. go to SO (it now says Picked 20, Packed 20, Fulfilled 0, Invoiced 50, Ordered Qty. 50). I leave it like that and close that line item (so that it won't ask me to fulfill the extra 30 units that were ordered, but are no longer needed).
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