megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, April 23, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Duplicate Merge Affects Global Subscription Status

edited Dec 6, 2019 2:38PM in General 6 comments

Just merged a couple of duplicate records.

Creation date on one was 8/15/05 (confirmed opt-in), the other 10/01/08 (soft opt-in). 

Our current practice is to merge the newer record into the older record, as we want to easily see the original date we acquired the customer.

Much to my dismay, the Master record now says Soft Opt-in, with no way of changing it back to its original Confirmed Opt-in.:eek:

Is there a work-around for this??

Thx,
Angie S.
FilterSolution.com

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders