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Check-Out errors

edited Dec 13, 2019 11:35PM in General 8 comments

I'll say that we don't get very many problems with web store check-out.  We did have a odd one today.  The customer said...

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Due to your website problem I am not sure my order was submitted.  Please email or call ASAP.  When I clicked on continue (in the check-out), the page would not advance to the next page.  I was stuck in a gray screen. If I clicked the web browser's back arrow, it would advance me to the next step in check-out.  This worked until I was ready to submit my order then I couldn't get it to submit. I never received a confirmation email then nor have I received a confirmation since then.

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