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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
How to change the currency of customers with transactions - it's as designed!
Let's say you have a Customer A using CAD. This customer has Transactions. You can't change his currency anymore. Or can you?
Step 1. Create a new Customer, set his currency to USD
Step 2. Create a CSV file with 2 columns - the internal id of Customer A and the internal id of Customer B
Step 3. Stick that in the CSV assistant and update Customer A so that he is Child Of Customer B.
Result: Customer A now uses USD currency.
I am told by my Support Rep this is "as designed". Of course, you've probably just wrecked your Netsuite account, but hey, it's as designed...
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