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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Saved Search & Estimated Shipping Cost
Greetings Fellow Nerds!
I have created a saved search for the dashboard of our Customer Service Rep to show the upcoming shipping status of orders in the system. It is a transaction saved search that is only showing sales orders (along with some other criteria). I have tried sourcing info from estimated shipping cost in both the highlighting features and the results. I have not been able to.
The goal is to notify the customer sales rep if a sales order has not had a shipping cost applied yet. I would be fine with either showing the estimated shipping cost in the results or highlighting it if the estimated shipping cost = 0.00.
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