Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
500 Internal Server Error
I'm writing against the 2008.2 endpoint, using request-level authentication, to store customer and order data. Error handling in the service seems to be *very* bad, as almost anything that fails seems to fail by returning completely undiagnosable internal errors.
The first example I came upon was happening when updating a customer record. The address book, being pushed with replaceAll true, was failing on a customer where of the address entries were marked explicitly defaultBilling false and defaultShipping false. Perhaps this is illegal, but the server should either choose one and make it the default, which I believe it used to do, or it should return a sensible error. It took hours to identify the problem.