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error trying to add foreign billing address - region was empty in billing address

edited Dec 2, 2019 3:00PM in SuiteCloud / Customization 2 comments

We've had a couple customers, one from the Netherlands, one from Trinidad and Tobago, who did not supply a "state" as part of their website billing addresses. When I try to add these addresses to a new customer's address book via web services, I get back an error 'region was empty in billing address'.  We can create a NetSuite Lead using the gui with the foreign billing address without errors. Any suggestions for how to create such billing addresses via web services and not get this error?

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