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Web Services Only Role - Login Failure

edited Dec 2, 2019 3:01PM in SuiteCloud / Customization 5 comments

Hi,

I have cloned an existing role and planned to use the cloned copy for a Web Services role.  If I apply the "Web Servcies Only Role" setting to my new Role, I get his error when I try and make a RESTLet call...

"error code: INVALID_LOGIN_CREDENTIALS error message:You have entered an invalid email address or password. Please try again."

If I disable that setting the call succeeds..

There is a mention of this problem in SuiteAnswers but the answer is not useful...it simply recommends disabling the Web Sevices Only setting.  I need to give access to a RESTLet to a third party and do not want them logging into the UI with the username and password I provide them.

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