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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Send auto-email Notification on Support Case Creation to Customer
Used case:
1. Customer emails us at "support@miovision.com"
2. A case gets created in our system.
3. The elusive step 3, send them an auto reply saying "Thank you, your case number is #x."
Anyone know how to do step 3 (w/out code or using customer care portal)?
Thanks,
Latif
0