Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
customer pre-payments
this may be more of a general accounting question, but I need to know how to do it in netsuite just the same...
I accept prepayment from customers for services to be performed in the future.
In order to get them to pay for those advance services, I send them an invoice.
The problem is, if I mark that invoice as paid when I receive it to clear out the invoice, netsuite (or any accounting system) won't show it as "services" owed back to the customer.
So how do I receive funds into the customers account and make a credit memo at the same time?
0